Privacy Policy for Lumina at the Manor
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Last updated: [6/28/25]
At Lumina at the Manor, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, fill out our forms, or interact with us in any other way.
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1. Information We Collect
When you visit our website or contact us, we may collect the following information:
• Personal Information: Your name, address, email address, phone number, or any other information you voluntarily provide through our webforms, emails, or phone calls.
• Automatically Collected Information: Your IP address, browser type, device information, and usage data collected through cookies and analytics tools.
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2. How We Use Your Information
We use your information to:
• Provide services and respond to your inquiries
• Process appointment requests, admissions, or program applications
• Send important updates and communications, including SMS messages if you have consented
• Improve our website and services
• Comply with legal obligations
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3. SMS Text Messaging
By providing a telephone number and submitting a form on our website, you consent to be contacted by Lumina at the Manor via SMS text message.
Message & data rates may apply. Message frequency may vary. You may reply HELP for more information or reply STOP to opt out of further messaging at any time.
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4. Information Sharing
We do not sell, trade, or rent your personal information to third parties.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share your information only as needed to comply with the law, protect our rights, or fulfill essential business operations with trusted partners who agree to keep your information confidential.
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5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is 100% secure.
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6. Your Rights
You have the right to:
• Opt out of marketing emails or SMS communications
• Request access to or correction of your personal information
• Request deletion of your personal information, where legally permissible
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7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
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8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Lumina at the Manor
3909 Highway 282
Van Buren, Arkansas 72956
📞 479-242-1003
✉️ client.services@luminabh.com